by Tony Calderone | Sep 9, 2021 | Interchange Bench
Imagine this: You witness one of your colleagues, a solid performer in their area of expertise, become so overwhelmed with their workload, that they break down during a team meeting (on camera, because we are meeting virtually), when asked, “How’s your week looking?”...
by HR Advice Online | Dec 9, 2020 | The Slade Report
Whilst it is generally accepted that many businesses made a rapid almost overnight transition to work from home at the start of the COVID-19 pandemic, eight months on, are your employees safe? With many employees moving to work from home arrangements initially working...
by Anita Ziemer | Apr 16, 2020 | Interchange Bench
I had never understood face mask wearing in public. To me, face masks indicated a cultural misunderstanding, a weird convention I couldn’t grasp. Were the wearers suggesting our pollution levels were up there with Shanghai’s, were we particularly foul mouthed, or were...
by Jason Molyneux | Apr 24, 2019 | Interchange Bench
As the tally of seemingly meaningless statistics scrolled above my head, the reason we were all there became less clear, yet somehow it all made sense to someone crunching the numbers for management. If you’ve ever worked in a call centre, you’d understand that call...
by Anita Ziemer | Dec 14, 2018 | Interchange Bench
With responsibility for three major zoos, 5000 animals, 2.5 million visitors annually and 600 permanent and casual employees, you might think that Jenny Gray, the CEO of Zoos Victoria and the current President of WAZA (World Association of Zoos and Aquariums), has...